Shipping policy

Shipping Policy
Last Updated: May 5, 2026

Welcome to GetCalmivo.

This Shipping Policy outlines how orders are processed, shipped, and delivered when you shop on www.getcalmivo.com. GetCalmivo is owned and operated by Verma & Group, a business entity managed by Deepak Verma.

  1. Shipping Regions

We currently ship only within the United States and Canada.

We do not offer shipping to other countries at this time. If you would like us to expand to your region, you may contact us at support@getcalmivo.com.

  1. Order Processing Time

All orders are processed within 2–5 business days after successful payment confirmation.

Orders are not processed or shipped on Sundays or public holidays. During high-demand periods, processing times may be slightly extended.

  1. Shipping Time & Delivery

Estimated delivery times:

  • United States: 7–12 business days

  • Canada: 7–15 business days

Delivery timelines may vary depending on your location, courier performance, and external factors.

  1. Shipping Charges

  • Shipping charges (if applicable) are calculated at checkout.

  • Free shipping may be offered on selected products or promotions.

  1. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number.

Please allow 24–72 hours for tracking updates to appear.

  1. Customs, Duties & Taxes

For orders shipped to Canada, customs duties, taxes, or import charges may apply depending on local regulations.

These charges are the responsibility of the customer unless stated otherwise at checkout.

  1. Delivery Delays

While we aim to deliver within the estimated timeframe, delays may occur due to factors beyond our control, including:

  • Weather conditions

  • High shipping volumes

  • Courier or logistics disruptions

We appreciate your patience in such situations.

  1. Incorrect Address Disclaimer

Customers are responsible for providing accurate shipping details.

If an incorrect or incomplete address is provided, delivery may fail or be delayed. Additional shipping charges may apply for re-delivery.

  1. Lost or Missing Packages

If your package appears delayed or missing:

We will investigate with the carrier and provide a suitable resolution, including replacement or refund where applicable.

  1. Order Changes & Cancellations

Orders can be modified or cancelled within 12 hours of placing the order.

Once processed or shipped, orders cannot be cancelled.

  1. Separate Shipments

In some cases, items may be shipped separately based on availability or warehouse location.

  1. Contact Information

For any shipping-related queries, please contact us:

Email: support@getcalmivo.com

Business Name: Verma & Group
Owner: Deepak Verma

Registered Address:
H. No. 7, Nehru Enclave
Surdas Colony, Tilpat
Faridabad, Haryana – 121003
India

By placing an order on our website, you agree to this Shipping Policy.